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About us

An advertising agency where brands become heroes

dots&heroes (formerly The Dots Agency) is an advertising agency based in Sofia, Bulgaria, founded in 2015. We make campaigns and promotions, promo websites, video and AI production, brand identities, video podcasts, social media and Google and Meta advertising. We work with brands such as BU, Chupa Chups, Fino, Sopharma, Speedy, Str8 and TEO. We run more than 25 social media profiles with over 2 million followers, and our ads earn over 40 million impressions a month.

How we work

The story comes firstEvery campaign starts with an idea people will remember.
We shoot it ourselvesOur own gear and crew, from script to edit.
AI is a toolNot a substitute for creative thinking. We say clearly what is generated.
Results in numbersEvery campaign ends with a report: reach, entries, sales.

Our teams

How the agency is organised and what each team does.

  • Strategy & accounts

    The brief, plan, budget and timing. Your personal account manager runs the project from the first call to the report and is your link to everyone else.

  • Creative

    The creative idea, scripts, taglines and copy for every channel.

  • Design & brand

    The key visual, the brand identity, the adaptations and print.

  • Video production

    Directors, camera crew and editors with our own gear: from the shoot day to the finished versions for every platform.

  • AI production

    Generated shots, video and visuals, directed by people. AI is a tool for efficiency; the ideas come from people.

  • Web

    Promo websites, landing pages and admin panels your team can update itself.

  • Social media

    The calendar, the content and the community across 25+ profiles.

  • Performance

    Google, YouTube and Meta ads, tracking and reporting in numbers.

What we do

Our clients

We have worked with brands across many sectors: food and drink, pharma, cosmetics, delivery and courier services, and organisations such as UNICEF.

  • Chupa Chups
  • Mentos
  • Dr. Oetker
  • TEO
  • MSD
  • UNICEF
  • Sopharma
  • Speedy
  • Wolt
  • Chio
  • Pombar
  • STR8
  • BU
  • FINO

Got a story
to tell?

Tell us about the brief → [email protected] · +359 888 811 982 · Sofia
Join us

Join us

Want to be a hero?

We're looking for storytellers: directors, DoPs, editors, designers, copywriters and AI artists. Send us a few words and your portfolio.

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